This episode is brought to you by The Kolada Group.
Today, I’m talking about client workflow. My guests are Jamie, who is the founder and CEO of Your Hot Copy, and Erin, who is their Director of Operations.
(1:14) Who are Jamie and Erin?
(2:52) Same process, new systems
(5:38) Addition of Erin
(8:55) The shift to Teamwork
(12:15) Checks and balances
(14:03) Project management workflow
(15:25) The difference
(18:02) Best financial investment
(18:52) Worst financial investment
(20:53) Finding Jamie and Erin
Quotes of the Week:
“Client accountability is everything...because they’re also busy business owners.”